At Kraftr, we care deeply about privacy. We believe in transparency and are committed to being upfront about our privacy practices, including how we treat your personal information. This policy explains our privacy practices for Kraftr.com (the “Site”) and our other services provided by Kraftr (“Kraftr”, “we”, “us”, or “our”). We will only collect, use, and share your personal information in accordance with this Privacy Policy.
By using the Site and/or our services, you are accepting the terms of this Privacy Policy and our Terms of Use, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Policy.
- Information Collected or Received
In the course of providing our services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the services.
A. Information You Provide to Us:
When you use the Site, we collect the information you provide to us. For example, to create an account, you need to provide a valid email address, username, and password. You may also provide additional personal information such as your name, billing and shipping addresses, and phone number. This information is necessary for us to provide the services and to allow you to buy or sell on the Site.
B. Information We Automatically Collect:
We also automatically collect certain information about you when you access or use our Site or services. This information includes, but is not limited to:
- Device Information: We collect information about the device you use to access our Site, including device type, operating system, browser type, and unique device identifiers.
- Usage Information: We collect information about your interactions with our Site, such as pages visited, links clicked, and search queries.
- Location Information: We may collect information about your location, such as your IP address or more specific location information if you have given us permission to do so.
- How We Use Your Information
We use your personal information to provide and improve our services, to communicate with you, to customize the content and advertisements you see, and to protect our users. More specifically, we use your personal information for the following purposes:
- To provide our services: We use your information to provide the services, including processing transactions, providing customer support, and personalizing your experience on our Site.
- To communicate with you: We may use your information to communicate with you about your account, transactions, or to respond to your inquiries.
- To improve our services: We use your information to analyze usage patterns and trends, and to improve the quality of our services.
- To protect our users: We use your information to detect, prevent, and investigate potential security incidents or violations of our policies.
- Information Sharing and Disclosure
We know that your privacy is important, and we are committed to protecting your information. We will not sell or rent your personal information to third parties without your consent, except as described in this Privacy Policy.
A. Legal and Safety Purposes:
We may disclose your information if required to do so by law or in the good-faith belief that such disclosure is necessary to comply with applicable laws, respond to a court order, or protect the rights, property, or safety of Kraftr, our users, or the public.
B. Service Providers:
We may share your personal information with our service providers who help us provide our services. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information.
C. Aggregate Information:
We may share aggregate information with third parties, such as advertisers and research companies, for the purpose of analyzing trends, improving our services, and providing a better user experience. This information is anonymized and does not identify individual users.
D. Business Transfers:
In the event that Kraftr is involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice if your personal information becomes subject to a different privacy policy.
- Data Retention
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregated, anonymized, or de-identified data indefinitely for research purposes and to improve our services.
- Your Rights and Choices
You have certain rights and choices regarding your personal information:
A. Access and Correction:
You can access and update most of your account information by logging in to your Kraftr account. If you wish to access or correct any other personal information we hold about you, please contact us at [support email address].
B. Deleting Your Account:
You can delete your Kraftr account at any time by logging in and following the account deletion instructions. Please note that deleting your account may not immediately delete all of your information from our systems, and we may retain certain information as required by law or for legitimate business purposes.
C. Opt-Out of Marketing Communications:
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us at [support email address].
- Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your personal information.
- Children’s Privacy
Our Site and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.
- International Users
Our Site and services are hosted in the United States and are intended for users in the United States. If you use our Site or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy on our Site, and we may also notify you by email. Your continued use of our Site and services after we post any changes to this Privacy Policy constitutes your acceptance of the updated policy.